Our contact details
Name:
Compleat Group Ltd
Address:
Lancaster Court
8 Barnes Wallis Road
Fareham
Hampshire
PO15 5TU
Phone Number:
01489 668333
E-mail:
info@compleatgroup.co.uk
This Privacy Notice was created on 21 August 2023.
The type of personal information we collect
We may collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name, contact details).
- Transaction details (for example, of your purchases and payments).
How we get the personal information and why we have it
The information we have will normally have been provided by you when you
- Make enquires about our products and services.
- Purchase our products.
We may also collect information from public registers.
We use the information in order to
- Process your orders.
- Keep you informed about our products and services.
- Develop our products and services.
We will not normally share your data with other organisations.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
We have a contractual obligation.
We have a legitimate interest.
How we store your personal information
Your information is securely stored electronically. We will dispose of it
- 7 years from the date of your last purchase from us; or
- Such time as you inform us that you no longer wish to hear about our products or offers.
Your data may be processed outside of the European Economic Area. Where this occurs, appropriate privacy arrangements are in place.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@compleatgroup.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@compleatgroup.co.uk .
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk